This session was a discussion of the importance of quality service and hospitality in awarding a PIN and how to non-subjectively judge this.
The panel, hosted by the founders, was Anna Sebastian (Hospitality F&B Consultant and Founder of Celebrate Her), Moe Aljaff (Founder of Two Schmucks, Barcelona), Maura Milia (Bar Manager at The Connaught Bar, London), John Gakuru (Hospitality F&B Consultant)