ROUND TABLE 2

THE MARKERS OF QUALITY SERVICE AND HOSPITALITY

This session was a discussion of the importance of quality service and hospitality in awarding a PIN and how to non-subjectively judge this. 

The panel, hosted by the founders, was Anna Sebastian (Hospitality F&B Consultant and Founder of Celebrate Her), Moe Aljaff (Founder of Two Schmucks, Barcelona), Maura Milia (Bar Manager at The Connaught Bar, London), John Gakuru (Hospitality F&B Consultant)

The Pinnacle Guide
Play Video about The Pinnacle Guide

Watch a recording of the
Round Table here

The conversation included;

THREE MINUTE READ ANALYSIS ON
DIFFORD’S GUIDE :

“How do you measure a feeling?”