STAGE ONE - THE APPLICATION FORM
The first step in being awarded PIN status is the completion of the self-submission application form.
Beyond explanation and demonstration of drinks programme and overall concept, venues will have the opportunity to communicate what truly makes their bar top tier, including systems and processes, behind the scenes infrastructure, considerations to staff wellbeing and DEI practises. Environmental endeavours will be weaved throughout all six modules as a key measure of excellence.
The application forms are independently marked by our Anonymous Assessors using a set of clear parameters for excellence, with each question weighted appropriately using a marking system designed to limit assessment subjectivity as far as possible. Application forms are then moderated to ensure marks are awarded appropriately and consistently.
Not all questions will have points attributed to them and are instead included to set the scene for the assessors and ultimately the anonymous reviewers.
MODULES AND SAMPLE QUESTIONS
FRONT OF HOUSE : How are guests greeted at the venue? Is there anything given to guests before they order? Are there any specific processes with regards to seating and serving guests that you are proud of?
DRINKS PROGRAMME : Please explain the concept behind your current cocktail menu. Are there any ingredients that you create in-house that you are proud of? Have you made consideration for the environmental and social impact from your suppliers?
LOOK AND FEEL : Describe the look and feel of the venue and the processes undertaken in its creation. Is there anything to note about the bathroom design? Are there any thoughtful touches you bring to the overall space that add to the guest experience?
STAFF MANAGEMENT : When recruiting new staff, what measures do you abide by to ensure diversity, equity and inclusion? What kind of beverage / service training do you offer? Do you have measures in place to ensure staff get home safely after hours?
BACK OF HOUSE : Is there anything about your pre-service set up that you are proud of? How often is the bar deep cleaned? What environmental considerations are you making with regards to your ops?
YOUR COMMUNITY : Do you work with / support any charities or causes? Do you have a policy in place to support responsible drinking amongst guests? Is there anything you are proud of with regards to how you present yourself to your online community?
To see the full list of all the questions that will be asked, please START THE APPLICATION PROCESS by creating a profile.